Shipping policy
Shipping Policy
Where We Ship We ship to addresses within the United Kingdom, across the European Union, and worldwide. All orders are dispatched from our base in Watford, UK.
Processing Time Orders are processed within 1–3 business days of payment confirmation. You will receive a dispatch notification by email once your order has been sent.
Delivery Estimates
| Destination | Estimated Delivery Time |
|---|---|
| United Kingdom | 2–5 business days |
| European Union | 5–10 business days |
| Rest of World | 7–14 business days |
Delivery times are estimates and may vary during busy periods or due to customs delays outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.
Customs & Import Duties For orders outside the UK, customs duties, taxes, or import fees may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in our prices or shipping fees.
Fragile Items All Jupiter Decor pieces are carefully packaged to protect against damage in transit. If your order arrives damaged, please contact us within 48 hours of delivery with photographs so we can resolve the matter promptly.
Order Tracking Where available, tracking information will be included in your dispatch email.
Contact Us For any shipping enquiries, please contact us at jupiterdecoruk@gmail.com.